Notification from Maxim Integrated

2020-03-29   By Arttronix

Dear Valued Arttronix Customer:

The Maxim Integrated order and shipment may be impacted by the outbreak of COVID-19, we are now working on the solutions, pls get in touch with our Sales Representative for the details.

Enclosed herewith the Notification from Maxim Integrated.

Maxim Integrated
 160 Rio RoblesSan. Jose, California 95134 USA
(408) 601-1000


March 24, 2020


Dear Valued Maxim Integrated Customer:

AS the unprecedent events surrounding COVID-19 play out and impact business for us all, we are contacting you with an update.

As your valued technology partner, Maxim Integrated wants to assure you that we are doing everything within our control to keep our supply chain operating. Operations in our test factory in the Philippines, along with contract assembly operations in Philippines and Malaysia, have been impacted. Output has been reduced from Philippines operations, and there is no output from Malaysia operations at the present time. We anticipate this could continue for several weeks, and we will keep you apprised as the situation develops.

Our Sales, Customer Operations and Supply Chain teams are currently working from home and will continue to review our delivery commitments to you and communicate any backlog changes. While we cannot provide a precise impact assessment at this time, since the full extent of this disruption is unknown, we can commit to a relentless effort to maintain an integrated supply chain. We are updating systems manually every week to provide better product delivery schedules.

To find out if your shipment has been impacted, contact Customer Operations for specifics about your products. Alternatively, if you don't know who your customer service agent is, you can file a case through our Customer Support Portal.

Thank you for your business. We look forward to fully resumed operations and wish your employees and their families the very best of continued health during this difficult time.


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